Cityblock has partnered with insurance plans to provide medical care, care management, and social services to folks across the Tar Heel State. If your insurance plan includes a Cityblock membership, you have a built-in support system to help you get and stay healthy.
We partner with health plans in North Carolina
For members in North Carolina, our services are covered by your insurance plan, so you don’t have to make any changes to your benefits. A dedicated care team will listen to you and do whatever it takes to get you the care you need.
Call us at 833-904-2273 (TTY: 711) Mon - Friday 8am - 8pm ET. or click the link below to see if we work with your health plan.
Integrated care to help you live and feel better
With Cityblock, kids and adults alike get a personal care team who can help with health goals, big and small.
We have primary care physicians and specialists in mental health, maternity care, pediatrics, and social services ready to support you.
Expert support for complex needs
If you’re someone who lives with a disability or chronic health condition, you know having the right support system can make all the difference.
Our care managers are experts at addressing complex needs.
Care that comes to you
We’re ready to take care of you anytime, anywhere. You can meet your care team wherever it is most comfortable for you—in your home, over video, in our community hub, and on the phone.
You are our priority. As a Cityblock member, this is what you can expect from us.
You get a dedicated care team
A team of doctors, nurses, mental health advocates, and social workers is built around your specific needs. They will do whatever it takes to get you the care you deserve. This includes finding specialists, getting quick answers from doctors, or help with addiction.
Urgent care right at your doorstep
Stay home, avoid long wait times at the ER, and call us first. As a member, you have access to care for hospital-level concerns in the comfort of your home*.
Support beyond medical care
Count on us for the things in your life that affect your well-being, such as childcare support, setting up checkups and appointments—even getting groceries and finding a place to live.
Your health insurance stays the same
Your benefits and doctors won’t change. In fact, as a Cityblock member, you’ll get even more out of your coverage.
We’re covered by your insurance
When you become a Cityblock member, our services are typically included in the benefits of your health plan. In the rare case where you have a copay, please reach out to us. Our financial assistance program may help cover your fees—making our services at no cost to you.
Compassionate care is a phone call away
We’re happy to answer any of your questions. Or, if you’re ready to meet your dedicated care team, we’re here to get you started.
What you can expect
Call us with questions about Cityblock or anything else we can help you with.
Schedule a meeting.
We’ll be in touch to set up a time to meet and get to know each other.
Meet your care team.
We'll provide you with a personal care team, ensuring you have the right experts to match your needs.
Create your action plan.
We will work together to create an action plan designed around your health goals.
Take action, together.
You and your care team work together to put your goals into action with regular physical and mental care, along with social support.
There’s no endpoint with Cityblock care. Our goal is to be your first call through all stages of your health and life.
*Please call 911 for life-threatening emergencies. If you’re not sure, call us first and we’ll help decide what you need.
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.