Front reception waiting room at Cityblock Charlotte, North Carolina.
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Cityblock Charlotte

Our Charlotte location offers primary care, behavioral health, and other services to members in the Tarheel state. It is conveniently located in the Shannon Park neighborhood of North East Charlotte, NC. Prenatal/perinatal care is also offered, so expectant parents can lean on their care team to provide support throughout their pregnancy and beyond. Our team of primary care physicians and providers are ready to help you achieve your best health.

If you're a Cityblock member in Charlotte, NC, you can book an appointment with a behavioral health expert or primary care physician today by calling 833-904-2273 Mon. - Fri. 8am - 8pm ET or filling out our appointment request form.

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  • English
  •  Language assistance telephonically and video for ASL via TransPerfect interpreting
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Primary care

We coordinate with members’ existing providers, or assign physicians based on your specific needs. 

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24/7 care line

Because health doesn’t have business hours, members have a direct line to a provider when they need medical advice, 24/7.

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Behavioral health

We provide a wide range of behavioral health services for members, including counseling, psychiatry, and integrated healthcare for substance use disorder and serious mental illness.

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Care coordination

We work with our members’ doctors, specialists, and case managers to arrange home-based care, in-person appointments, and virtual support as needed. 

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Complex care management

Our care teams are experienced at working with members who have chronic conditions and disabilities. We help members reach the health goals that matter to them.

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Prenatal & perinatal care

Our specialized perinatal team supports members before, during, and after birth. We work with providers and provide information, doula support, health screenings, and resources to guide members according to their choices.




4444 The Plaza
Unit 18
Charlotte, NC 28215


Public Transit

Charlotte Area Transit System
(CATS) Bus Route #3

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A parking lot is available at this location. Please call us if you need assistance.

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Frequently asked questions

Where is Cityblock Charlotte located?

We’re located at 4444 The Plaza, Unit 18, Charlotte, NC 28215 in Mecklenburg County.

How can I book an appointment with Cityblock in Charlotte?

The best way for members to book an appointment is by calling 833-904-2273 (TTY 711) Mon. - Fri. 8am - 8pm ET, or by filling out the appointment request form

What types of medical services are offered for members in Charlotte? 

Our Charlotte clinic offers primary care, behavioral health, care coordination, complex care management, prenatal and perinatal care for Cityblock members. 

Is Cityblock Charlotte wheelchair accessible? 

Yes, this Cityblock location is wheelchair accessible.

How does Cityblock work?

We provide proactive, integrated care that keeps people healthy. Our care teams focus on providing services that are more holistic, so our members and their communities can achieve overall better health outcomes. Partnering with insurance companies reduces long-term healthcare costs for our members such as hospital stays and emergency room visits. 

Does Cityblock Charlotte accept insurance?

Cityblock partners with Healthy Blue of North Carolina to provide Cityblock services to eligible members. To see if you’re eligible, click here or call us at 833-904-2273 (TTY 711) Mon. - Fri. 8am - 8pm ET

Are walk-ins available at the Cityblock Charlotte Clinic?

While we don’t offer walk-in medical appointments at our clinics, members are always welcome to stop by to ask a question, charge their phone, connect to wifi, or get warm on a cold day. If you are a member in need of urgent care, call our 24/7 care line at 833-904-2273 (TTY 711) to speak directly with a licensed provider.

We’re here to help

Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.

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