Social care

At Cityblock, social care services are our way of saying we offer support for all the things that affect your health and help you thrive. Read on to learn what we can do for you– or book an appointment now.

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Need something right now?

We can help with anything that impacts your health. And we mean anything. If you're having a hard time and aren’t sure who to call, give us a try.

Call us at 833 – 904 – 2273 (TTY: 711), Mon – Fri, 8 am – 8 pm ET, and ask to speak to your Community Health Partner. If we can't help you, we'll connect you to someone who can.

Get connected to social care services

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Reach out to Cityblock

You can get in touch by phone at 833 – 904 – 2273 (TTY: 711), Mon – Fri, 8 am – 8 pm ET. You can also fill out our online form.

Request appointment
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Discuss what you need

Your Cityblock Community Health Partner (CHP) will talk with you about what’s important to you right now. Working together, you’ll make a plan for what’s next.

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Your care team takes action

Your CHP will take real, concrete action towards getting you what you need. They’ll be upfront with you about the steps they’re taking and what you can expect to happen.

Cityblock social care services

Your Cityblock care team comes from your community. When you need help, they’ll use their relationships with local organizations to connect you to the right resources. This is only a partial list of the services that Cityblock can help connect you to. If you need something specific that you don’t see here, give us a call.

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Getting groceries

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Finding safe, stable housing

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Applying for public benefits

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Laundry services

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Job training & education

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Tech support

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Social support

What’s a Community Health Partner?

And what can they do for you? Your Cityblock care team is assembled based on your needs. It can include doctors, nurses, pharmacists, mental health advocates, and social workers. But every Cityblock care team is driven by a Community Health Partner (CHP). Here’s what to know about CHPs:

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CHPs are your go-to for all things health–and beyond

Your CHP is like a supportive friend who happens to be really knowledgeable about the healthcare system. No question is off limits. They’ll never, ever judge you. They’re your number-one cheerleader, advocate, and tour guide through the healthcare system. But they’re also here to celebrate your triumphs, support your goals, or just talk about your day.

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Your CHP knows your community

We hire Cityblock CHPs from within the communities they serve. They walk the same streets you do, and they’re plugged into community resources where you live.

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A CHP means you’ll have a champion in your corner

Your Cityblock care team is always in close contact. They make sure your needs are being heard and addressed. Your CHP helps keep you and all your providers on the same page. When you have a new goal in life or don’t know who to call about your healthcare, reach out to your CHP.

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Cityblock members love their CHPs

The relationships between Cityblock members and their CHPs are special. They can be profound and life-changing. Here’s what a few members have to say about working with their Cityblock CHPs:

  • “Other people just sold me dreams… Ms. Shayla never did that. If she say[s] something, you can believe it’s gonna happen.” –Mr. Andre, Washington, D.C.
  • “She’s my guardian angel. Family. She has inspired me to put myself out there, not to be afraid.” –Abbigail, New York, NY
  • “I’m so glad, Miss Brown, you kept calling me–I needed it.”–George, Washington, D.C.

We’re here to help

Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.

Call us now