Let’s build
people-centered care
We stand for radically different health care that’s built on trust, empathy, and understanding.
We See You
We see healthcare as a basic human right. Not luck of the draw. Not based on where you were born. Or the way you look. The way we see it, healthcare should be available to you no matter your circumstance. But not healthcare as it exists now. Something different. Radically different. An approach that puts you first, knowing that everything affects your health. So you will no longer feel neglected and ignored by a healthcare system that doesn’t include everyone. Or be judged before being diagnosed. We believe in caring for you. In looking you in the eye and asking how you’re really doing. Because we listen to you, we understand you, simply put—we see you.
Be seen. Be heard. Be healthy.
Our Values
Our business model works because our values guide it. It’s critical that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community. Here are some of our guiding principles:
Put Members First
We have the privilege of working in the service of our members. Every decision and every action we take is grounded in earning your trust. We keep our promises and ensure our care teams can always provide you with radically better care—each and every time you need us.
Aim for Understanding
We practice clear and supportive communication to earn trust and foster collaboration. We actively listen, we say what we mean, and always seek to understand each other’s perspectives as we share ideas and work together.
Be All In
We show up—for ourselves, for each other, and for our members. We embrace accountability to make real change happen. We think big, we act boldly, and we add value. We know we can only move forward if we move forward together.
A culture where everyone feels (and is) included
At Cityblock, our values start with our team. We embrace diversity and amplify the voices of our team members through Employee Resource Groups (ERGs). These employee-led, voluntary groups support and celebrate those who have been historically and intentionally excluded. As we learn more about our different cultures, backgrounds, and identities, we are better equipped to serve Cityblock members with empathy, awareness, kindness, and understanding.
AAPI ERG
AAPI offers programs and resources to build a community for Asian American Pacific Islander individuals and allies.
Cityblock careers
There’s always room in our team for good people who share our passion for health and community. We believe in diversity and equity in hiring, firmly and resolutely. Check out our current openings.
The latest news on the block
April 24, 2024
Why It’s Important to ‘Meet People Where They Are’ When Improving U.S. Healthcare
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.