We’re a unique mix of health and technology experts.
We’re a unique mix of health and technology experts.
We’ve come together to create a new care delivery company to ensure that everyone has access to a high quality personalized health system.
Despite our very different backgrounds, nearly every member of the Cityblock team has a story where traditional care failed them or their loved ones. Our mantra is to treat every member and every caregiver as if they were a member of our family, and to empower members of communities to care for each other. If that idea resonates with you, you’re likely the kind of person we want to be building with.
Our mission is to radically improve the health of urban communities, one block at a time.
The values that drive us every day also infuse the services we provide and the way we approach relationships with our community partners.
People are at the center of what we do
- Listen with humility and respect.
- Never hesitate to act against injustice.
- Be inclusive; harness the power of a diverse community.
We work with purpose everyday
- Have fun, think big, be creative.
- Always keep promises.
- Just keep swimming.
We challenge systems that need to change
- Dare to question the status quo.
- Partner to build lasting solutions.
- Share what we know, and seek to know more.
Clinical work at Cityblock
We hire clinicians who want to practice in an entirely new way—providing care that is holistic, team-based, highly-accountable, and embracing of custom-built digital technology. Empathy and human interactions are what make the difference from the start, and we are looking for strategic thinkers who can conceptualize their roles on both a macro level of improving a community, and a micro level of improving the health of their individual patients. Our clinicians are independent self-starters who are eager to learn, iterate, and grow, and who are excited about how technology can support their work and help drive the ongoing evolution toward new, and better, care every day.
What’s it like to care for members here?
- You will be able to address all aspects of a member’s care: social, medical, behavioral, and community.
- You will have the opportunity to care for individuals with the largest need, and most challenging problems. Experience with behavioral health services, bilinguality, cultural competency, and community-involvement are also a plus.
- You will be able to care for members as an equal part of a team, constantly communicating around member needs and desires as you get to know them and foster a lasting and trusting relationship.
Featured Role
Become a Community Health Partner
Community Health Partners, hired from the neighborhoods we serve, are the essential ingredient to the Cityblock model of care.
As a Community Health Partner, you will have the opportunity to give back to your community; create positive, trusting relationships; and empower individuals to achieve their goals. You will get to know your members’ stories, motivations, and hopes. You will partner with them in their homes, at their appointments, and through the complicated paths of the healthcare system. Community Health Partners make a difference in lives, families, and health every day.
What else do we look for in our Community Health Partners?
- You’re from the neighborhood we serve; you understand the local context and know the lay of the land.
- You have a way with people; you know how to light up their day, inspire trust, and get them motivated about everything they can achieve.
- You have infinite patience and see tasks through to completion.
- You are not a trained clinician, but you play a critical role in improving members' health.
Software engineering at Cityblock
We don’t think of Cityblock as a technology company—and that’s by design. We are a health services company that understands how to bring technology to bear in a way that improves patient care. That means our clinicians and Community Health Partners are on the front lines of care, building relationships with members while Commons, our digital platform, acts as the connective thread that drives coordination, accountability, and communication. The technical challenges are staggering: legacy Health IT systems are notoriously fragmented; much of the data we need simply doesn’t exist; and user experience design is largely an afterthought. Our opportunity is to start anew, and bring modern software development process and user-centric design to health.
What’s it like to build digital product with us?
- You will get to create software with and for clinical staff and patients, iterating on their feedback on a daily basis alongside world-class product designers. By building the digital side of our care model, you will have the chance to blur the lines between the worlds of clinical practice and code.
- You will have the opportunity to use a modern technology stack to bring a new level of quality, rigor, and design to the user experience of community health.
- You can help capture data representing the widest definition of health and combine it with existing community data sources in a way that will tell a complete patient story, inform decision-making, and drive better patient outcomes.
As a technologist, I think there is a huge opportunity to build a new set of digital tools that are not only beautiful and intuitive, but also 100% focused on meeting the needs of the people we serve where—and how—they live today.
Mat Balez
Chief Product Officer
As a technologist, I think there is a huge opportunity to build a new set of digital tools that are not only beautiful and intuitive, but also 100% focused on meeting the needs of the people we serve where—and how—they live today.
Mat Balez
Chief Product Officer
Cityblock employee benefits
20 days vacation
We’re serious about seeing you get the rest you need.
Great health insurance
Our focus is good health and that applies to our employees too; we provide competitive insurance plans.
Team lunches
We regularly bring in food for the whole team.
Employee ownership
We believe we should all share in the value of what we’re building.
Care Academy
Every week we run internal learning sessions that cover topics ranging from health policy to software development to substance abuse disorders.
Shared service
Every employee has responsibilities in direct engagement with our members. Even if just once a month, we make the work real.
Parental leave
New parents get 12 weeks paid time off to welcome their little ones into their family.
401(k)
Planning for your future is important. We offer an employee 401(k) program with low fees and access to competitive investment funds.
