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Hello, Illinois

Cityblock is bringing personalized care to members in Illinois, through our partnerships with insurance plans. Our 24/7 virtual care line, mental health, social care services, and care coordination give members the everyday support they need to become the healthiest versions of themselves.

Care that goes beyond the doctor’s office

At Cityblock, we believe in meeting members where they are. Our services support areas of life that can impact health beyond medical care.

Primary care

We coordinate with members’ existing providers, or assign physicians based on your specific needs.

In-home urgent care

Stay home, avoid long wait times at the ER, and call us first. As a member, you have access to care for hospital-level concerns in the comfort of your home.*

Mental health

We provide a wide range of behavioral health services for members, including counseling, psychiatry, and integrated healthcare for substance use disorder and serious mental illness.

Social services

We want our members to thrive between doctor visits. That’s why we connect them with community resources for help with necessities like housing, employment, legal aid, food, child care and more.

24/7 care line

Your health doesn’t have business hours, so neither do we. Our members have a direct line to a provider for medical advice, 24/7.

Care coordination

We put members in the driver’s seat! We’ll help manage appointments with doctors, specialists, and case managers to make sure nothing falls through the cracks.

“I feel stronger now. I feel more independent. I don’t feel scared, you know. I feel safe. I feel like I’m worth something.”

— Gina, Cityblock member

We’re just a phone call away

Members are always welcome to call us with any questions or concerns they may have. Our care teams are ready to give one-on-one support to explain how Cityblock works, help figure out our services, and point members in the right direction.

Or, if members just want to chat, we’re here for that too.

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Reach us virtually

Want to schedule a visit? Our virtual support is available 24/7 for members to easily request appointments with their dedicated care team, book a visit with a provider, or learn about community resources.

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See if Cityblock works with your insurance plan

Find out which insurance partners we’ve teamed up with and if we’re included in the benefits of your plan. We’re excited to work with members in Illinois to get and stay healthy.

Call us
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We’re in your neighborhood

In-home care & virtual care

*In-home urgent care services are provided where permitted by law and, as required, facilitated by and/or with advanced practice practitioners and/or physicians. Please call 911 for life threatening emergencies.