Hello, Florida
We’re partnered with health plans in Florida
Our goal is to provide Cityblock members with compassionate care and supportive services to help them reach their health goals.
Find out if we’re working with your insurance health plan and click below to get started.
Care that goes beyond the doctor’s office
At Cityblock, we believe in meeting members where they are. Our services support areas of life that can impact health beyond medical care.
Primary care
We coordinate with members’ existing providers, or assign physicians based on your specific needs.
In-home urgent care
Stay home, avoid long wait times at the ER, and call us first. As a member, you have access to care for hospital-level concerns in the comfort of your home.*
Mental health
We provide a wide range of behavioral health services for members, including counseling, psychiatry, and integrated healthcare for substance use disorder and serious mental illness.
Social services
We want our members to thrive between doctor visits. That’s why we connect them with community resources for help with necessities like housing, employment, legal aid, food, child care and more.
24/7 care line
Your health doesn’t have business hours, so neither do we. Our members have a direct line to a provider for medical advice, 24/7.
Care coordination
We put members in the driver's seat! We’ll help manage appointments with doctors, specialists, and case managers to make sure nothing falls through the cracks.
We’re changing lives
“I feel stronger now. I feel more independent. I don't feel scared, you know. I feel safe. I feel like I'm worth something.”
— Gina, Cityblock Member
Reach us when you need us
Members can get the care they need by reaching us by phone or virtually 24/7.
We’re just a phone call away
Members are always welcome to call us with any questions or concerns they may have. Our care teams are ready to give one-on-one support to explain how Cityblock works, help figure out our services, and point members in the right direction.
Or, if members just want to chat, we’re here for that too.
Reach us virtually
Want to schedule a visit? Our virtual support is available 24/7 for members to easily request appointments with their dedicated care team, book a visit with a provider, or learn about community resources.
See if Cityblock works with your insurance plan
Find out which insurance partners we've teamed up with and if we’re included in the benefits of your plan. We’re excited to work with Floridians to get and stay healthy.
*In-home urgent care services are provided where permitted by law and, as required, facilitated by and/or with advanced practice practitioners and/or physicians. Please call 911 for life threatening emergencies.
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available 24 hours a day, 7 days a week.