Be seen.
Be heard.
Be healthy.
Compassionate care that’s built around you—because your time, feelings, and story matter.
Because everyone deserves great healthcare
Dr. Toyin Ajayi, our CEO and co-founder, has spent her whole career serving Medicaid patients. Here, she explains what we do, why we do what we do, and what compassionate care is all about.
Breaking the cycle
I saw firsthand the impact of a system where speed is rewarded, and patients are stereotyped. We started Cityblock because no one should have to feel ignored, rushed, or neglected. This is what we call compassionate care—seeing each member as a person, and recognizing that your time, stories and feelings matter.
We’re covered by your insurance
When you become a Cityblock member, our services are typically included in the benefits of your health plan. In the rare case where you have a copay, please reach out to us. Our financial assistance program may help cover your fees—making our services at no cost to you.
We know everything affects your health
We’re here to provide medical and mental health services, as well as other things that might impact your health—be it access to safe housing, food security, help with addiction, or even childcare support.
We’re just a phone call away
Your goals are our goals. We are your partners to better health. Together, we will create a care plan that addresses all your needs, and one that makes sense to you.
One step, one day at a time
Stories like Andre and Shayla’s remind us how the simple act of being seen and heard, can change our members’ lives.
We see you, we hear you
You get a dedicated care team
A team of doctors, nurses, mental health advocates, and social workers is built around your specific needs. They will do whatever it takes to get you the care you deserve. This includes finding specialists, getting quick answers from doctors, or help with addiction treatment.
Urgent care right at your doorstep
Stay home, avoid long wait times at the ER, and call us first. As a member, you have access to care for hospital-quality concerns in the comfort of your home.*
*Please call 911 for life-threatening emergencies. If you’re not sure, call us first and we’ll help decide what you need.
Support beyond medical care
Count on us for the things in your life that affect your well-being, such as childcare support, setting up checkups and appointments—even getting groceries and finding a place to live.
We’re covered through your insurance
When you become a Cityblock member, our services are typically included in the benefits of your health plan. In the rare case where you have a copay, please reach out to us. Our financial assistance program may help cover your fees—making our services at no cost to you.
Meet some of our team members
We have hundreds of team members across our markets and here are a few of the many.
Tyroone Kamara
Community Health Partner
A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you.
Dr. Sophia Hammonds
Market Medical Director, OH
Experienced and empathetic professionals who can meet your full healthcare needs online, over the phone, at one of our Hubs, or in a safe place in your community.
Dr. Emily Hurwitz
Head of Primary Care
Our doctors are ready to meet our members where and when is most convenient for you.
Meredith Welch
Product Engineer
Our engineers build the technology that allows our care teams to meet members where they are—at home, on your phone, or in a safe place in your community.
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.
