Cityblock has partnered with EmblemHealth to provide medical care, care management, and social services to its members in New York. If your EmblemHealth plan includes Cityblock membership, you have a built-in support system to help you get and stay healthy.
Cityblock support built into your EmblemHealth benefits
Cityblock and EmblemHealth are bringing community-focused health to New York. Your EmblemHealth coverage includes a personal Cityblock team, at no extra cost, to help you manage your care and meet your health goals.
Call us at 1-833-904-CARE with questions about your membership, or to learn more about how Cityblock works with EmblemHealth NY.
Integrated care to help you live and feel better
With Cityblock, you get a personal care team who can help with your health goals, big and small. We have primary care physicians, specialists in mental health and maternity care, social service experts ready to support you.
Expert care for complex needs
If you’re someone who lives with a disability or chronic health condition, you know having the right support system can make all the difference. Our care managers are experts at addressing complex needs.
Care that comes to you
We’re ready to take care of you anytime, anywhere. You can meet your care team wherever it is most comfortable for you—in your home, over video, and on the phone.
You are our priority. As a Cityblock member, this is what you can expect from us.
You get a dedicated care team
A team of doctors, nurses, mental health advocates, and social workers is built around your specific needs. They will do whatever it takes to get you the care you deserve. This includes finding specialists, getting quick answers from doctors, or help with addiction.
Urgent care right at your doorstep
Stay home, avoid long wait times at the ER, and call us first. As a member, you have access to care for hospital-level concerns in the comfort of your home.*
*Please call 911 for life-threatening emergencies. If you’re not sure, call us first and we’ll help decide what you need.
Support beyond medical care
Count on us for the things in your life that affect your well-being, such as childcare support, setting up checkups and appointments—even getting groceries and finding a place to live.
Your health insurance stays the same
Your benefits and doctors won’t change. In fact, as a Cityblock member, you’ll get even more out of your coverage.
All at no out-of-pocket cost to you
You will not receive a bill from us. We’ve partnered with your insurance company, so our services are at no out-of-pocket cost* to you, and already part of your coverage.
*Most of our services under Medicaid Managed Care don't have a copay. If there are any fees, we have a financial assistance program for eligible members.
Compassionate care is a phone call away
We’re happy to answer any of your questions. Or, if you’re ready to meet your dedicated care team, we’re here to get you started.
We’re in your neighborhood
We provide home-based care for our members in Brooklyn and Queens and deliver flexible 24/7 care to our members who live across New York. No matter what you need, we’re close by and ready to help.
What you can expect
Call us with questions about EmblemHealth and Cityblock or anything else we can help you with.
Schedule a meeting.
We’ll be in touch to set up a time to meet and get to know each other.
Meet your care team.
We'll provide you with a personal care team, ensuring you have the right experts to match your needs.
Create your action plan.
We'll work together to create an action plan designed around your health goals.
Take action, together.
You and your care team work together to put your goals into action with regular physical and mental care, along with social support.
There’s no endpoint with Cityblock care. Our goal is to be your first call through all stages of your health and life.