ArrowcaretCityblock_Logo_BlueClosemediumtwitterfacebook

Have questions about the flu or COVID-19?

Get Help

New York

Better care, rooted in 
your community

Cityblock has partnered with EmblemHealth to provide medical care, care management, and social services to its members in New York. If your EmblemHealth plan includes Cityblock membership, you have a built-in support system to help you get and stay healthy.

Cityblock support built into your EmblemHealth benefits

Cityblock and EmblemHealth are bringing community-focused health to New York. Your EmblemHealth coverage includes a personal Cityblock team, at no extra cost, to help you manage your care and meet your health goals.

Call us at 1-833-904-CARE with questions about your membership, or to learn more about how Cityblock works with EmblemHealth NY.

If you are a Medicaid, HARP, or Essential Plan member please 
click here.

Integrated care to help you live and feel better

With Cityblock, you get a personal care team who can help with your health goals, big and small. We have primary care physicians, specialists in mental health and maternity care, social service experts ready to support you.

Expert care for complex needs

If you’re someone who lives with a disability or chronic health condition, you know having the right support system can make all the difference.  Our care managers are experts at addressing complex needs. 

Care that comes to you

We’re ready to take care of you anytime, anywhere. You can meet your care team wherever it is most comfortable for you — in your home, over video, and on the phone.

Here’s how we can help

From annual check-ups to weekly therapy sessions to in-home visits — we’re ready to give you the support you need.

Mental Health

We can provide you with therapy, support groups, and family counseling.

Primary Care

We can assign you a physician based on your specific needs or coordinate with your existing physician.

Social Services

We help with housing, employment, legal aid, food, transportation, childcare, and anything else you might need.

Care Coordination

We ensure your doctors, specialists, and case managers work together to arrange home-based care, in-person appointments, and virtual support as needed.

Pregnancy Care

For our members who are pregnant, expecting, or new parents, we provide 24/7 support, including doula support, to help with any prenatal and postpartum needs.

Urgent Care

You can call us for any urgent medical needs. We’re here for you 24/7.

Getting started

Join Cityblock!

Many EmblemHealth members are eligible for Cityblock. Call us to see if you can activate a Cityblock membership today. 

Schedule a Meeting.

We’ll be in touch to set up a time to meet and get to know each other.

Meet your care team.

We’ll provide you with a personal care team, ensuring you have the right experts to match your needs.

Create Your Action Plan.

We will work together to create an action plan designed around your health goals.

Take action, together.

You and your care team work together to put your goals into action with regular physical and mental care, along with social support.

Keep going!

There’s no endpoint with Cityblock care. Our goal is to be your first call through all stages of your health and life.

We’re In Your Neighborhood

We provide home-based care for our members in Brooklyn and Queens and deliver flexible 24/7 care to our members who live across New York. No matter what you need, we’re close by and ready to help.

Our Community Hubs

We also offer in-person support and services at our Community Hubs. Our hubs are more than a health clinic. They’re places for you to attend classes, connect with other members of your community, and tap into local services. So drop by often!

Contact us anytime

Call us at 1-833-904-CARE with questions about EmblemHealth and Cityblock, to activate your membership or anything else we can help you with.

Stay up to date with us on our blog.

Read now