We’ve come together to bring better care to your neighborhood.

Cityblock Health has partnered with ConnectiCare to improve community health in Connecticut.

We believe everyone should have good care for what matters to them. That’s why we’ve teamed up to bring better care to neighborhoods in the greater Waterbury, Connecticut area. Cityblock meets members with care and support for their unique health and daily life needs—whenever and wherever they need it.

Already received an invitation to join Cityblock?

If you received an invitation in the mail from ConnectiCare and Cityblock or received a call from our team, get in touch! Call Cityblock at (203) 518-4456 (for TTY, call 711).

Not sure if you are a Cityblock member?

ConnectiCare members who want to know more about Cityblock can call 1-800-390-3522 (TTY: 1-800-842-9710), Monday-Friday, 8 a.m. to 4 p.m.

Cityblock Health has partnered with ConnectiCare to improve community health in Connecticut.
Partners

Help us improve community health in your neighborhood.

Good health starts at the neighborhood level. We need the help of local healthcare providers and community-based organizations to provide every member with comprehensive care that improves their health and daily lives. If you are passionate about making a difference in the lives of your neighbors, please reach out! We can’t wait to hear from you.

Want to help us build better care?

Partner With UsJoin Our Team
Help us improve community health in your neighborhood.
Members

Care built for real life.

So much of what happens in daily life affects health, from caring for others to where you live and having access to transportation and nutritious food. We get that. With Cityblock, every member is supported by a care team, led by a Community Health Partner, who ensure members have the care and support they need for their health and day-to-day priorities. Our care teams meet members whenever and wherever is most convenient—at home, in the community, even by phone or video visit.

Questions?

  • How much will this cost? Cityblock's services are available to members at no additional cost and with no changes to their current health plan benefits.*

  • How do I know if I can join Cityblock? You’ll receive a letter from ConnectiCare and Cityblock in the mail, followed by a phone call from a Cityblock team member. If you have questions about membership, you can call ConnectiCare at 1-800-390-3522 (TTY: 1-800-842-9710) Monday through Friday, 8 a.m. to 4 p.m.

  • Will I need to see a new doctor? If you already have a primary care provider, Cityblock’s care teams will work closely with them on your care needs.

  • *There is no change to your health plan benefits when you join Cityblock Health. Copays, coinsurance, and deductibles apply to services covered by your health plan. Cityblock-branded medical practices are independently owned and operated by licensed physicians. Other providers are available in the ConnectiCare network.

Care built for real life.

Let's get started!

  • ConnectiCare will contact you first by mail to let you know that you may join Cityblock. Then we'll reach out to welcome you and schedule a time to meet. We would also love to hear from you! Call us anytime at (203) 518-4566 or for TTY, use 711.

  • We will then match you with a designated Community Health Partner (CHP). Starting with your first meeting, you will assess your priorities, create an action plan, and work together towards better health and well-being.

  • Your CHP will bring in a full care team—which may include a doctor, nurse care manager, behavioral health specialist, and others—to help you achieve your goals together over time.

Let's get started!

If it matters to you, it matters to us.

We’re here to make sure you get care that works for you. Cityblock provides many healthcare services you may have received before, like primary and preventive care, behavioral health support, and rehabilitation. But with Cityblock, you have the support of a full care team and designated Community Health Partner, wherever and whenever you need it.

We're always here for you.

Your Community Health Partner is your ally on your health journey—they’re here to listen and support you. We also have on-call clinicians available by phone 24/7, so you can reach us any time if you have an urgent concern. In the case of a medical emergency, please call 911.

We're here to listen to your story.

Our care teams make time to hear your story and understand your priorities and goals. From there, you’ll work together to build a personalized Member Action Plan that reflects what is most important to you.

We make it easy to get the care you need.

Health is about everything that goes on in your life, from work and relationships to how much exercise, nutritious food, and downtime you can get. That’s why our care teams meet you where you are, whenever you need support.

If it matters to you, it matters to us.
Providers

Are you a participating ConnectiCare provider?

Cityblock coordinates with primary care physicians and specialists in the community to deliver personalized medical and behavioral health care, and social services. Our care teams spend time getting to know each member’s story, provide a range of services, accompany members to appointments, and provide continuity and support through care transitions. We ensure every member’s care is fully integrated with your services, and welcome you to collaborate on care plans so we can improve individual and community health together.

To speak with our team about how we collaborate with other community providers, call (203) 518-4456.

Want to learn more?

What we doOur mission
Are you a participating ConnectiCare provider?