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Get Help
Now more than ever, it’s important you can get the care you need, when you need it.
To access the Cityblock app, Cityblock members should contact their care team to learn if they are eligible. Give us a call at 833-434-0440 if you have any questions.
Here’s how we can help
Whether checking in between visits or getting help for something new, the Cityblock app is a simple way to save time while connecting with your care team — with no added cost as part of your health plan benefits.*
Manage your health all in one place
Cityblock is your team of doctors, nurses, and specialists — and we are available to you 24/7 via text, phone, video, and mobile app. Your entire Cityblock care team is here for you — and now you can communicate with all of us through the app.
Easily connect with Cityblock 24/7
With the Cityblock app, you can easily share photos and discuss your health issues with your care team on chat and video to get the care you need.
Meet with your providers over video
Through convenient and secure live video visits, you can get help without leaving your home. You can schedule a video call for doctor visits and follow up appointments.
Connect with a provider 24/7
Getting in touch with your Cityblock care team has never been easier.
No matter what type of care you need or when you need it, you can access it through the app. If you start to feel sick, have anxiety, or need help, head to the app to start a conversation with your care team.
Have a visit with a provider over video
The Cityblock app makes it easy for you to get the help you need over video.
Visiting with your providers over video saves you time, and means you can access care anywhere, anytime you need it.
Have a question?
If you have a question about how to use the app, please visit our help desk.
And as always, if you need help, or have a question for your care team, please don’t hesitate to call us:
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