Sat. - Sun.Virtual

We partner with health insurance providers

Cityblock is in-network with health plans in Illinois. Check to see if your health plan is one of our partners to get started.

Cityblock Illinois

Our members have access to a dedicated care team in Illinois. Cityblock services are provided virtually. Cityblock members can book an appointment with their care team by calling 833-904-2273.


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  • English
  • Language assistance over the phone and video for ASL via TransPerfect interpreting
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24/7 care line

Because health doesn’t have business hours, members have a direct line to a provider when they need medical advice, 24/7.

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Social services

We can help members access support for needs such as housing, employment, legal aid, food, child care and other services members may need. 

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Care coordination

We work with our members’ doctors, specialists, and case managers to arrange home-based care, in-person appointments, and virtual support as needed. 

Frequently asked questions

Where is Cityblock Illinois located?

We serve Illinois members with virtual care. Please call 833-904-2273 (TTY:711) Mon. - Fri. 8am - 8pm ET or fill out the appointment request form to contact your care team.

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How can I book an appointment with Cityblock in Illinois?

The best way for members to book an appointment is by calling 833-904-2273 (TTY:711) Mon. - Fri. 8am - 8pm ET, or by filling out the appointment request form.

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How does Cityblock work?

We provide proactive, integrated care that keeps people healthy. Our care teams focus on providing services that are more holistic, so our members and their communities can achieve overall better health outcomes. Partnering with insurance companies reduces long-term healthcare costs for our members such as hospital stays and emergency room visits. 

Does Cityblock Illinois accept insurance?

Cityblock partners with insurers to provide Cityblock services to eligible members. To see if you’re eligible, click here or call us at 833-904-2273 (TTY:711) Mon. - Fri. 8am - 8pm ET.

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We’re here to help

Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.

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