Virtual care line24/7
In-homeMon-Fri 9a-5p
Virtual visitsMon-Fri 9a-5p
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We partner with health insurance providers in Illinois

Cityblock is in-network with health plans in Illinois. Check to see if your health plan is one of our partners to get started.

Cityblock Illinois

Our members have access to a dedicated care team in Illinois. Cityblock services are provided in-home or virtually 24/7. If you're a Cityblock member, book an appointment by calling 833-904-2273 (TTY 711).


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  • English
  • Language assistance over the phone and video for ASL via TransPerfect interpreting
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In-home urgent care*

Members can call us for hospital-quality care in the comfort of their own home.

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Primary Care

We coordinate with members’ existing providers, or assign physicians based on your specific needs.

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Mental health

We provide a wide range of behavioral health services for members, including counseling, psychiatry, and integrated healthcare for substance use disorder and serious mental illness

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Social services

We can help members access support for needs such as housing, employment, legal aid, food, child care and other services members may need. 

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24/7 care line

Because health doesn’t have business hours, members have a direct line to a provider when they need medical advice, 24/7.

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Care coordination

We work with our members’ doctors, specialists, and case managers to arrange home-based care, in-person appointments, and virtual support as needed. 

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Complex care management

Our care teams are experienced at working with members who have chronic conditions and disabilities. We help members reach the health goals that matter to them.

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Lab draws

Our care team can perform members' blood work at home.

Frequently asked questions

Where is Cityblock Illinois located?

We serve Illinois members with in-home urgent care or virtually 24/7. Please call 833-904-2273 (TTY:711) or fill out the appointment request form to contact your care team.

How can I book an appointment with Cityblock in Illinois?

The best way for members to book an appointment is by calling 833-904-2273 (TTY:711) Mon. - Fri. 8am - 8pm ET, or by filling out the appointment request form.

How does Cityblock work?

We provide proactive, integrated care that keeps people healthy. Our care teams focus on providing services that are more holistic, so our members and their communities can achieve overall better health outcomes. Partnering with insurance companies reduces long-term healthcare costs for our members such as hospital stays and emergency room visits. 

Does Cityblock Illinois accept insurance?

Cityblock partners with insurers to provide Cityblock services to eligible members. To see if you’re eligible, click here or call us at 833-904-2273 (TTY:711) Mon. - Fri. 8am - 8pm ET.

*Please call 911 for life threatening emergencies. In-home urgent care services are provided where permitted by law and, as required, facilitated by and/or with advanced practice practitioners and/or physicians.

We’re here to help

Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.

Call us now