Our members have access to a dedicated care team of nurses, doctors, and other providers in Massachusetts for primary care, mental health and more. These services can be provided in the comfort of your home, or preferred location. Cityblock members can book an appointment with their care team by calling 833-904-2273 (TTY 711) Mon. - Fri. 8am - 8pm ET, or filling out our appointment request form.
- Language assistance over the phone and video for ASL via TransPerfect interpreting
We coordinate with members’ existing providers, or assign physicians based on your specific needs.
In-home urgent care
Members can call us for hospital-quality care in the comfort of their own home.
24/7 care line
Because health doesn’t have business hours, members have a direct line to a provider when they need medical advice, 24/7.
We provide a wide range of behavioral health services for members, including counseling, psychiatry, and integrated healthcare for substance use disorder and serious mental illness.
We can help with housing, employment, legal aid, food, child care and other services members may need.
We work with our members’ doctors, specialists, and case managers to arrange home-based care, in-person appointments, and virtual support as needed.
Complex care management
Our care teams are experienced at working with members who have chronic conditions and disabilities. We help members reach the health goals that matter to them.
Our care team can perform members’ blood work at home.
Frequently asked questions
Where is Cityblock Massachusetts located?
How can I book an appointment with Cityblock in Massachusetts?
What types of medical services are offered for members in Massachusetts?
The services we offer in Massachusetts include primary care, in-home urgent care, behavioral health, social services, care coordination, complex care management, and lab draws for Cityblock members.
How does Cityblock work?
We provide proactive, integrated care that keeps people healthy. Our care teams focus on providing services that are more holistic, so our members and their communities can achieve overall better health outcomes. Partnering with insurance companies reduces long-term healthcare costs for our members such as hospital stays and emergency room visits.
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.