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Massachusetts

Hours

Monday9am-5pm
Tuesday9am-5pm
Wednesday9am-5pm
Thursday9am-5pm
Friday9am-5pm
WeekendsVirtual

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Cityblock Massachusetts

Our members have access to a dedicated care team of nurses, doctors, and other providers in Massachusetts for primary care, mental health and more. These services can be provided in the comfort of your home, or preferred location. Cityblock members can book an appointment with their care team by calling 833-904-2273 (TTY 711) Mon. - Fri. 8am - 8pm  ET, or filling out our appointment request form.

Services

Languages

  • English
  • Language assistance over the phone and video for ASL via TransPerfect interpreting

Primary care

We coordinate with members’ existing providers, or assign physicians based on your specific needs. 

In-home urgent care

Members can call us for hospital-quality care in the comfort of their own home.

24/7 care line

Because health doesn’t have business hours, members have a direct line to a provider when they need medical advice, 24/7.

Behavioral health

We provide a wide range of behavioral health services for members, including counseling, psychiatry, and integrated healthcare for substance use disorder and serious mental illness.

Social services

We can help with housing, employment, legal aid, food, child care and other services members may need. 

Care coordination

We work with our members’ doctors, specialists, and case managers to arrange home-based care, in-person appointments, and virtual support as needed. 

Complex care management

Our care teams are experienced at working with members who have chronic conditions and disabilities. We help members reach the health goals that matter to them.

Lab draws

Our care team can perform members’ blood work at home.

Frequently asked questions

Where is Cityblock Massachusetts located? 

We serve Massachusetts members with in-home and virtual care. Please call 833-904-2273 (TTY 711) Mon. - Fri. 8am - 8pm  ET or fill out the appointment request form to contact your care team. 

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How can I book an appointment with Cityblock in Massachusetts?

The best way for members to book an appointment is by calling 833-904-2273 (TTY 711) Mon. - Fri. 8am - 8pm ET, or by filling out the appointment request form.

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What types of medical services are offered for members in Massachusetts? 

The services we offer in Massachusetts include primary care, in-home urgent care, behavioral health, social services, care coordination, complex care management, and lab draws for Cityblock members.

How does Cityblock work?

We provide proactive, integrated care that keeps people healthy. Our care teams focus on providing services that are more holistic, so our members and their communities can achieve overall better health outcomes. Partnering with insurance companies reduces long-term healthcare costs for our members such as hospital stays and emergency room visits. 

Does Cityblock Massachusetts accept insurance?

Cityblock partners with insurers in Massachusetts to provide Cityblock services to eligible members. To see if you’re eligible, click here or call us at 833-904-2273 (TTY:711) Mon. - Fri. 8am - 8pm ET.

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We’re here to help

Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.

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