New York
Cityblock support built into your health plan benefits
Cityblock brings community-focused health to New York. Your health plan coverage includes a personal Cityblock team to help you manage your care and meet your health goals.
Call us at 833-904-2273 (TTY 711) 24 hours a day, 7 days a week with questions about your membership, or to learn more about how Cityblock works.
We partner with health insurance providers
Cityblock is in-network with health plans in New York. Check to see if your health plan is one of our partners to get started.
Integrated care to help you live and feel better
With Cityblock, you get a personal care team who can help with your health goals, big and small. We have primary care physicians, specialists in mental health and maternity care, and social service experts ready to support you.
Expert care for complex needs
If you’re someone who lives with a disability or chronic health condition, you know having the right support system can make all the difference. Our care managers are experts at addressing complex needs.
Care that comes to you
We’re ready to take care of you anytime, anywhere. You can meet your care team wherever it is most comfortable for you—in your home, over video, and on the phone.
Our services
You are our priority. As a Cityblock member, this is what you can expect from us.
You get a dedicated care team
A team of doctors, nurses, mental health advocates, and social workers is built around your specific needs. They will do whatever it takes to get you the care you deserve. This includes finding specialists, getting quick answers from doctors, or help with addiction.
Urgent care right at your doorstep
Stay home, avoid long wait times at the ER, and call us first. As a member, you have access to care for hospital-level concerns in the comfort of your home.*
Support beyond medical care
Count on us for the things in your life that affect your well-being, such as childcare support, setting up checkups and appointments—even getting groceries and finding a place to live.
Your health insurance stays the same
Your benefits and doctors won’t change. In fact, as a Cityblock member, you’ll get even more out of your coverage.
We’re covered by your insurance
When you become a Cityblock member, our services are typically included in the benefits of your health plan. In the rare case where you have a copay, please reach out to us. Our financial assistance program may help cover your fees—making our services at no cost to you**.
Compassionate care is a phone call away
We’re happy to answer any of your questions. Or, if you’re ready to meet your dedicated care team, we’re here to get you started.
Contact us anytime
Call us at 833-904-2273 with questions about Cityblock, to activate your membership or anything else we can help you with.
We’re in your neighborhood
We provide home-based care for our members in Brooklyn and Queens and deliver flexible 24/7 care to our members who live across New York. No matter what you need, we’re close by and ready to help.
Our community hubs
We also offer in-person support and services at our Community Hubs. Our hubs are more than a health clinic. They’re places for you to attend classes, connect with other members of your community, and tap into local services. So drop by often!
What you can expect
Have questions?
Call us with questions about Cityblock or anything else we can help you with.
Schedule a meeting.
We’ll be in touch to set up a time to meet and get to know each other.
Meet your care team.
We'll provide you with a personal care team, ensuring you have the right experts to match your needs.
Create your action plan.
We'll work together to create an action plan designed around your health goals.
Take action, together.
You and your care team work together to put your goals into action with regular physical and mental care, along with social support.
Keep going!
There’s no endpoint with Cityblock care. Our goal is to be your first call through all stages of your health and life.
*In-home urgent care services are provided where permitted by law and, as required, facilitated by and/or with advanced practice practitioners and/or physicians. Please call 911 for life threatening emergencies
**Most of our services under Medicare/Medicaid Managed Care do not have copays. If there are any fees, we have a financial assistance program for eligible members.
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available 24 hours a day, 7 days a week.