Mental
health
Your mental health is just as important as your physical health. When you’re struggling or stressed out, you deserve care and respect. A listening ear. That’s what you get with Cityblock.
Need something right now?
If you’re very upset and don’t know what to do, call us. Our behavioral health specialists typically respond the same day for urgent mental health needs. Give us a call at 833 – 904 – 2273 (TTY: 711) Mon – Fri, 8 am – 8 pm ET.
If you need immediate help, or if you’re having thoughts of hurting yourself, call or text 988, the Suicide & Crisis Lifeline.
You’re not alone
Lots of people struggle with their mental health at some point. Sometimes these struggles last just briefly, and sometimes they’re part of your daily life. Think about the statements below. Do any of them describe you?
- “I can’t sleep.”
- “I feel totally overwhelmed.”
- “I’ve lost interest in things I used to enjoy.”
- “I use alcohol, tobacco, or another substance more than I want to.”
- “I’m feeling really down. I wish I had someone to talk to.”
- “I find myself crying a lot.”
If the answer is yes for any of these, it’s nothing to be ashamed of. There are health services that can help. And Cityblock is here to help you find them.
Connect to mental health services
Reach out to Cityblock
You can reach mental health support by phone at 833 – 904 – 2273 (TTY: 711), Mon – Fri, 8 am – 8 pm ET. You can also fill out our online form.
Discuss your needs
A member of your Cityblock care team will connect with you. They’ll listen and talk to you about your needs.
You get the care you need
You’ll be connected with the right care for you. That could be a Cityblock mental health specialist, a provider outside Cityblock, or supportive conversation.
Cityblock mental health services
Cityblock’s mental health services are tailored to your needs and goals. That means that no two treatment plans are exactly alike. If you need something specific that you don’t see here, give us a call.
Support for substance use disorder
Short-term therapy
Therapy referrals
Medication refills
Help managing anxiety & stress
Support for depression
Advice & listening
Help managing appointments & communicating with providers
Mental health at Cityblock
At Cityblock, we’re 100% in your corner. We’re Team “You.” Here’s what you can expect from getting mental health services with us.
Cityblock members
Our Mental Health Services
Other Mental Health Services
Quick access to care
We work hard to connect you to the right care as quickly as possible. If you’re having a crisis or another urgent situation, we provide rapid services.*
*For life-threatening mental health emergencies, call 988.
A team you can count on
All members of your Cityblock care team talk to each other and know your health needs. This means your care across providers will be consistent, and you won’t have to tell your story over and over. Your Cityblock team may also bring on licensed behavioral health specialists if you need it.
A bridge to long-term stability
It can be difficult to find the right mental health provider or community program. Cityblock focuses on filling in that gap with meaningful treatment. We’ll work with you as long as it takes to ensure you’re safely transitioned to the right kind of care for you
More than just referrals
When you need a referral, we don’t just send in the paperwork. We help you decide on the right provider and make sure they’re covered by your insurance. We have relationships with great providers, so when we refer you, it’s to someone we believe will give you excellent care.
Extra support and guidance
Your Cityblock care team, and especially your Community Health Partner, are here to support your mental health outside of the doctor’s office. We can help with scheduling appointments, setting up video calls, or just provide someone to talk to.
Member story: George
George had struggled with his mental health for a long time. But he didn't feel comfortable asking for help.
“I’ve got a lot of things covered up, a lot of things that’s hid,” he explained.
George’s Cityblock Community Health partner reached out to him consistently, without judging or rushing him. George felt that he was being listened to and respected. He opened up about his life and sought treatment.
What could your health journey look like? Your Cityblock team is ready to help you find out. Give us a call at 833 – 904 – 2273 (TTY: 711) Mon – Fri, 8 am – 8 pm ET.
*For life-threatening mental health emergencies, call 911.
We’re here to help
Whether it’s to learn more about our services, ask questions about your membership, or to schedule a visit, call us—we’d love to hear from you. We’re available Monday - Friday, 8am - 8pm ET.