Better care for healthier neighborhoods.

Better care for healthier neighborhoods.

Health is local.

Cityblock was founded on the premise that health starts at the neighborhood level, and that everyone should have good care for what matters to them. We saw firsthand how healthcare has fallen short in providing adequate care for people living with complex health and social needs—and knew there was room for improvement.

We aimed to build a new kind of care model that addresses the root causes of health, and in doing so, improves health in communities that have previously been underserved. Today, we’re delivering exactly that kind of care to thousands of members in Brooklyn, where we got our start—and we’re not stopping there.

Health is local.

“We’re not in normal times. Healthcare is in the balance for millions of people.”

Andy Slavitt

Former Administrator of the Centers for Medicare and Medicaid Services Strategic Advisor to Cityblock

“We’re not in normal times. Healthcare is in the balance for millions of people.”

Andy Slavitt

Former Administrator of the Centers for Medicare and Medicaid Services Strategic Advisor to Cityblock

People want better health, not more healthcare.

Today’s hospital-based acute care system is reactive, rather than proactive. That kind of care is expensive, and often unnecessary.

The $10,000 that one average hospital stay costs could have instead covered hundreds of hours of preventative care—and likely would have kept a patient out of the hospital in the first place.

An average hospital stay bill is $10,000

120

Hours with a psychiatrist

230

Primary care visits

500

Hours with a community care worker

600

Uber rides to-and-from appointments

Preventive care covers more and keeps people out of the hospital to begin with.

Better care, better health.

Health is local, so Cityblock care is personalized to meet the specific needs of every member and community we serve. We partner with health plans, provider groups, and local community-based organizations to provide every member with comprehensive care that improves their health and daily lives.

We’ve brought together a team of experts across technology and healthcare to get this right, building technology and designing an exceptional member experience in tandem. To us, that’s the future of how healthcare is delivered.

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Better care, better health.

“When I was 22, I fell down a flight of stairs. I landed on my head, and as a result, spent three years legally blind.“

Fortunately, as a medical student, I had access to compassionate, world-class care and my vision has recovered. But what I also experienced was immense fragmentation, chaos, and poor communication. As a visually impaired individual, I was asked to carry my paper medical records from appointment to appointment. I had to fight for access to disability support, to push the members of my care teams to exchange information, and to ensure that I didn't fall through the cracks. Even though I was the patient, I was the glue that held my system together. It was frustrating, disempowering, and exhausting. And I was lucky; I was someone from a middle class family with great health literacy and some financial means, so I had an unprecedented level of access. But the experience woke me up. Since then, I've devoted my life and my work to ensuring that the healthcare system does better for members of my family and my community.”

“When I was 22, I fell down a flight of stairs. I landed on my head, and as a result, spent three years legally blind.“